Troubleshooting

The T-Max® Series has been designed for years of trouble free operation. If however, you do experience a problem with your T-Max® system, this section might help you resolve your issues.

IMPORTANT: READ BEFORE PROCEEDING!

    When installing and troubleshooting timers, tanning beds or other equipment; you may be working with high voltage and high currents. If you are not comfortable with, unwilling to or unable to work with high voltage, contact a licensed electrician for installation or troubleshooting. Applied Digital, Inc. assumes no responsibility or liability for injuries to persons or damage to equipment that may occur during the installation or troubleshooting of your T-Max® timing system!

This section should be used as a guide to correcting the most common problems. If the problem you are experiencing is not described is this section, contact your distributor, tanning bed manufacturer or Applied Digital, Inc.

Click the link below to go to the section that best describes the setup you have:

T-Max® 3W/G2™ in stand alone mode (not controlling another timer)

For troubleshooting a T-Max® 3W/G2™ working in standalone mode.

T-Max® 3W/G2™ controlling another timers (master-slave) Wired.

For troubleshooting T-Max® 3W/G2s™ wired to a single timer in the rooms; whether it’s a T-Max® 3W/G2™ in the room or a T-Max® timer in the tanning unit.

T-Max® 3W/G2™ controlling another timers (master slave) Wireless.

For troubleshooting T-Max® 3W/G2s™ controlling a single timer in the rooms using G2™ Wireless Adapters; whether it’s a T-Max® 3W/G2™ in the room or a T-Max® timer in the tanning unit.

T-Max® Manager G2™ or T-Max® Manager Pro and timers in the rooms for wired salons.

For troubleshooting salons with T-Max® Manager G2™ or T-Max® Manager/Pro wired with modular cables.

T-Max® Manager G2™ or Manager Pro controlling timers in the rooms for wireless salons.

For troubleshooting T-Max® Manager G2/Manager Pro and the timers in the rooms using the G2™ Wireless Adapters.

Communications between PC and T-Max® Manager G2™ or T-Max® Manager/Pro.

For troubleshooting problems between the computer and your T-Max® Manager G2™/T-Max® Manager/Pro.

Error codes

Describes errors codes, what they mean and possible solutions.