Troubleshooting 3W G2™ Stand Alone

This section is to aid you in troubleshooting problems you may be experiencing using a T-Max® 3W/G2™ as a stand alone timer. Scroll down unit you find the problem you are experiencing.

Problem: T-Max® 3W/G2™ not showing display:

Possible Solutions:

Plug the power supply for the T-Max® 3W/G2™ into another outlet. If the T-Max® 3W/G2™ gets power then the original outlet is not providing power. Check your circuit breakers or call an electrician to check power for the dead outlet.

If T-Max® 3W/G2™ is still not getting power make sure the power supply is connected to the “power” screw terminal on the back of the T-Max® 3W/G2™. Try another power supply.

Problem: The T-Max® Timer is showing a 99 and making an audible sound.

Possible Solutions: Press the Start/Stop button. The timer will flash 88. Press and release the Up button and the flashing will stop.

Problem: The T-Max® 3W/G2™ will not turn the tanning unit on.

Possible Solutions:

Check the circuit breaker for the tanning unit and make sure it is not tripped.

Make sure the two wires from the tanning unit are connected to the “Contact” screw terminals on the back of the T-Max® 3W/G2™.

Refer to the tanning unit manual and make sure you have the correct two wires connected to the “J3-Contact” screw terminals on the back of the T-Max® 3W/G2™.

Disconnect the two wires from the “J3-Contact” screw terminals. Holding the insulated part of the wires, touch the two metal ends together. If the tanning bed energizes, the T-Max® 3W/G2™ will have to be serviced or replaced. If the tanning bed does not energize, then the tanning unit has a problem.

Safety note: There may be as much as 270V on these two wires. Make sure that the person performing this test only holds the insulated part of the wires. If you or your maintenance person is not comfortable performing this test, contact a licensed electrician or a certified tanning bed technician to perform this test!

Problem: After the session ends, I just get two dots.

Possible Solution: This is the clean room indication. Press and hold the Up button on the T-Max® 3W/G2™ until the display goes to 0.

If your problem is still not resolved, contact Applied Digital, Inc. for further troubleshooting.